Hyderabad, India – A family’s New Year celebration turned into a nightmare when they got into a violent fight with hotel staff over biryani, a popular Indian dish.
The family had booked a table at a well-known local hotel to enjoy a festive dinner on New Year’s Eve. However, things went downhill when they were served biryani that they claimed was stale and tasteless.
The family complained to the hotel staff, who refused to accept their criticism and offered no apology or compensation. The situation soon escalated into a heated argument, which turned physical when some hotel staff members attacked the family.
The family suffered minor injuries in the brawl, which was witnessed by other guests and staff. The hotel management has not issued any statement on the incident.
The police were called to the scene and intervened to stop the violence. They have launched an investigation into the matter and are likely to file charges against both parties.
The incident has shocked and saddened the Hyderabad community, who are appalled by the lack of civility and respect shown by both sides. Many have expressed their sympathy for the family and their hope for a fair and speedy resolution.
The incident has also raised questions about the quality of service and the handling of conflicts in the hospitality industry. As the New Year begins, it’s a timely reminder for businesses to focus on customer satisfaction and professionalism.
This is a developing story and will be updated as more information becomes available.